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Convergys Information (India) Pvt Ltd

A telecom billing and rating software company. Its 4 year old in India and has software development, services and call center operations. Four of Convergys offices are there in India: Hyderabad, Gurgaon, Pune and Bangalore. Only Hyderabad has software development work while other offices having services, call center and support work.

Brand value, Career growth and onsite opportunities?
Good in India, In India only Mumbai BSNL uses its billing and rating software.
Career opportunity is good in software development Hyderabad office and I don't know about other offices.
Onsite opportunity is good and mainly to US and UK for 3-4 months period.

How is work environment and how efficient is the communication b/w teams or department?
Work environment is not as good as company like Oracle where as i know, they having work from home for everyone and its very flexible, but in Convergys, although it decent but this kind of facility is only limited to top level managers. There is effective communication between team or with manager.

Work pressure/Work – life balance. Its quite good, its very rare when u need to work late night.

Satisfaction with salary and quality of work. Both are good. Freshers salary is around 2.75 lakhs while it will be little higher for guys from well known colleges.

What type of work they do: Product development, Services etc. Or if mix of these then what at percent? It does all kind of work, like product, services or call center support.

Job security. Till date i don't think they fired anyone, Its quite good.

Technology/Platform/Language your work. JAVA, Oracle, Mainframe, C, C++, Delphi

Some positives and negatives of the company.
Positive: Management is good
Negative: In some team its frequent manager changes. Also there on average more than 2 manager you have to report. In some team its 3-4, so difficult to create impression on all. Also HR policies is not so great it can be better.

Do you recommend your company to others? Yes or No and Why? Yes

Vital Statistics:
Fresher salary: 2.75 -3 lakhs,
Hike is 15-20 % yearly,
Bonus negligible and compensated in salary hikes

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